How it works
This form is designed to help us assemble a large enough group for each departure. Add your name and credit card number as a promise to be there, then pay the guide (cash only) at the start of the tour. Pre-registration is required, and each tour will depart only if at least six people have signed up (6-19 people maximum).
Select your preferred tour(s) (with no booking charge). You will automatically receive an email confirming your tour request.
Once enough travellers have signed up, we will send you a second email confirming the tour. We will try to email you at least 3 days before the tour departure. You can return to this website anytime to check how many people have signed up for your selected tour. Or you can email us (sharedtours@mondoguide.com) or call us (tel. 081-751-3290, mobile 340-460-5254) to check the status of your tour. Remember: If we don't get enough people who sign up, the tour will not go.
Meet the guide or driver at the designated meeting point and time at least 10 minutes prior to the tour's departure. You'll meet your group, pay cash (euros only), and enjoy your tour!
If you need to cancel: As these are shared tours that rely on the participation of people who have signed up, please help us (and your fellow travellers) by cancelling as early as possible, and no later than 3 days prior to the tour date or you will be billed. To cancel please send us an email.
For assistance and information please write to sharedtours@mondoguide.com, for emergency please call 0039 338 584 17 95
Terms and Conditions
By accessing, browsing and using our website or any of our applications through whatever platform (hereafter collectively referred to as the "website") and/or by completing a reservation, you acknowledge and agree to have read, understand and agree to the terms and conditions that follow
1. THE CONTRACT
By making a booking with our Company, you accept on behalf of yourself and all those named on the booking, including minors and people under a disability, to be bound by these Terms and Conditions. A booking is accepted and becomes definite only from the date when our Company sends a confirmation email. It is at this point that a contract between our Company and the Client comes into existence. These Terms and Conditions shall constitute the entire agreement between our Company and the Client relating to the subject matter herein, and shall constitute a binding agreement. There is no verbal or written; representation, warranty, prior agreement, or description of services, other than as expressed herein. The service to be provided is/are the tour(s) referred to in the booking confirmation.
2. PAYMENT /ACCEPTANCE OF BOOKING/CREDIT CARD
The Company must confirm acceptance of the Client's booking in writing. Payment of the tour is due in cash at the start of each service that the client has booked.The client's credit card details are necessary only to hold the booking. There will be no charges at all on the client's credit card as our company only needs it to confirm the booking. In case the card expires before the date of the service the client needs to contact our company with a new valid card.
3. CANCELLATION OF A TOUR BY THE CLIENT
Any cancellation request by a Client must be made in writing and be acknowledged in writing by the Company. The date on which the request to cancel is received by the Company will determine the applicable cancellation fees. Cancellation for Tours : The cancellation fees are expressed hereafter as a percentage of the total tour price.
1) Cancellation 3 days or more before the services: 0% of cost of services booked.
2) Cancellation less than 3 days before the services 100% of cost of services booked will be charged by the company.
4. IN THE EVENT OF ROUGH SEA CONDITIONS,WILL THE TOURS BE CANCELLED AND WILL I BE BILLED?
If you are host on an a cruise ship, that due to rough seas does not arrive in port or is late, you are not responsible. If it is not possible to reach your booked destination, alternative services are arranged or you will not be billed.
5. COMPANY POLICY
It is against company policy for our drivers to suggest or take clients to any specific shops or restaurants.
6. COMPLAINTS
If a Client has a complaint against the Company, the Client must first inform the company at the earliest opportunity to allow the grievance to be rectified before any public display of the matter.
7.TIPPING
Tipping is not included in our service fees,It is never mandatory although it is always appreciated. We do believe that if the guests have been happy with their service, the guide ,assistant and driver should receive a tip as a token of appreciation. Standard gratuities in Europe run between 10 % 25% depending on the service received.
×
Terms and Conditions
By accessing, browsing and using our website or any of our applications through whatever platform (hereafter collectively referred to as the "website") and/or by completing a reservation, you acknowledge and agree to have read, understand and agree to the terms and conditions that follow
1. THE CONTRACT
By making a booking with our Company, you accept on behalf of yourself and all those named on the booking, including minors and people under a disability, to be bound by these Terms and Conditions. A booking is accepted and becomes definite only from the date when our Company sends a confirmation email. It is at this point that a contract between our Company and the Client comes into existence. These Terms and Conditions shall constitute the entire agreement between our Company and the Client relating to the subject matter herein, and shall constitute a binding agreement. There is no verbal or written; representation, warranty, prior agreement, or description of services, other than as expressed herein. The service to be provided is/are the tour(s) referred to in the booking confirmation.
2. PAYMENT /ACCEPTANCE OF BOOKING/CREDIT CARD
The Company must confirm acceptance of the Client's booking in writing. Payment of the tour is due in cash at the start of each service that the client has booked.The client's credit card details are necessary only to hold the booking. There will be no charges at all on the client's credit card as our company only needs it to confirm the booking. In case the card expires before the date of the service the client needs to contact our company with a new valid card.
3. CANCELLATION OF A TOUR BY THE CLIENT
Any cancellation request by a Client must be made in writing and be acknowledged in writing by the Company. The date on which the request to cancel is received by the Company will determine the applicable cancellation fees. Cancellation for Tours : The cancellation fees are expressed hereafter as a percentage of the total tour price.
1) Cancellation 4 days or more before the services: 0% of cost of services booked.
2) Cancellation less than 4 days before the services 100% of cost of services booked will be charged by the company.
4. IN THE EVENT OF ROUGH SEA CONDITIONS,WILL THE TOURS BE CANCELLED AND WILL I BE BILLED?
If you are host on an a cruise ship, that due to rough seas does not arrive in port or is late, you are not responsible. If it is not possible to reach your booked destination, alternative services are arranged or you will not be billed.
5. COMPANY POLICY
It is against company policy for our drivers to suggest or take clients to any specific shops or restaurants.
6. COMPLAINTS
If a Client has a complaint against the Company, the Client must first inform the company at the earliest opportunity to allow the grievance to be rectified before any public display of the matter.
7.TIPPING
Tipping is not included in our service fees,It is never mandatory although it is always appreciated. We do believe that if the guests have been happy with their service, the guide ,assistant and driver should receive a tip as a token of appreciation. Standard gratuities in Europe run between 10 % 25% depending on the service received.
×
